Corona Updates and Crisis Shipping Info for Int'l Customers

Operations

Our own operations are up and running, research and development is busy and we continue working on several client projects. Order fulfillment proceeds as usual, and we currently ship twice a week.

Shipping

[Note that Europe including the UK is not affected by shipping restrictions, although delivery is slower overall.]

    • 2020-09-21: Significant change in U.S. shipping; check the rates page for details.
    • 2020-09-11: South Africa is online again for int'l priority shipping.
    • 2020-09-11: Brazil is online again for int'l priority shipping.
    • 2020-07-02: U.S.A. DHL shipping now available for €33 (instead of €53).
    • 2020-05-20: Singapore is online again for int'l priority shipping.
    • 2020-05-20: Taiwan is online again for int'l priority shipping.
    • 2020-05-20: Lebanon is online again for int'l priority shipping.
    • 2020-05-01: Canada is online again for int'l priority shipping.
    • 2020-04-26: Thailand is online again for int'l priority shipping.
    • 2020-04-22: Japan is online again for int'l priority shipping.
    • 2020-04-18: Hong Kong is online again for int'l priority shipping.
    • 2020-04-01: Priority mail shipments "are no longer available for shipment to the U.S.A. until further notice", according to the postal service. We continue to offer DHL international package as the only international option at this time.

The spread of the Coronavirus and rolling mitigation and containment efforts across the world, severely affects the international postal systems. A long list of countries doesn't accept shipments at this time, and for some of those who do, the post is asking for crisis fees or is only accepting (relatively expensive) DHL shipments.

Please check the status page reporting the effects on shipping and delivery by Deutsche Post and DHL as well as our shipping information to see whether it affects you currently and over time.

This is only a temporary issue and we will notify you once it reverts or we find other international shipping solutions.