FAQ

General
Offers are only valid as long as stock lasts.
While every detail is thoroughly checked for accuracy, we do not assume any liability for errors and omissions. If you find anything wrong, please contact us.

Colors
We are trying to represent on the screen and describe in the blazoning the colors used as accurate as possible. Yet, your experience may vary, based on differences in production techniques, screen color range vs. the human eye in person, as well as sheer differences in the subjective perception of certain colors.

Embroidered patch borders
In order to stay intact and preserve structural integrity, as well as to prevent fraying, a patch needs a reinforced edge.

Merrow Edge (Example)
Merrowing, sometimes known as overlock sewing or overlocking is the process of wrapping thread around fabric, yielding a uniform stitch and a rounded appearance.

Lasercut Edge (Example)
A lasercut edge is die cut; the heat of the cut seals the edge. The technique is suited for smaller or irregular patch sizes since the border is narrower than the merrowed alternative and has a more squarish appearance.

Where are your products made?
Our distance measurement devices, carrying equipment, and almost all of our morale patches are made in Germany. Leather patches are produced in the U.S.

Where is your book available?
Wndsn Quadrant Telemeters: Official Time & Space Manual is available in English and in German on our website. If the book is out of stock here or you just want to save on shipping costs/time, it is also available on Amazon.com, Amazon.co.uk, Amazon.de, as well as at your book dealer of choice under the ISBN: 979-8691884504.

I found an error in the book, should I tell you?
Absolutely. Email us at info@wndsn.com subject line “Error in Grimoire.” If it is a sizable error, you may be eligible for the rare Bug Bounty Patch.

Can I order a Telemeter specific to my latitude?
Yes. Custom tools are available.

I am a teacher. How can I get started bringing Wndsn knowledge to my classroom?
Along with the book, we suggest purchasing the Instructor High-Viz Quadrant for ease of teaching in a classroom. The fundamental information contained in the book is also available as tutorials and can be printed free and used as a low-cost option.

Are your products available for wholesale?
If you represent a store outside of the European Union and are interested in selling our products directly to your customers, wholesale opportunities are available.

Are bulk orders possible for military/police outfits or educational institutions?
Absolutely. We will work with you in line with the procurement rules of your locality.

Are you hiring?
For future job opportunities and connections, check out and follow Wndsn on LinkedIn.

Do I need a degree to use the Telemeter?
No. A childlike sense of curiosity should be sufficient.